Skip to main content


Privacy Policy - Hitachi Elevator Vietnam Co., Ltd.

Revised on 2023

Hitachi Elevator Vietnam Co., Ltd (HEV) is pleased to inform you about the handling of Customer's personal data in accordance with Decree No. 13/2023/ND-CP v/v on personal data protection issued by the Government on April 17, 2023.

In the process of establishing a consulting relationship, entering into, and exercising the rights and obligations of HEV and the Customer, HEV may collect and process your personal data. HEV is committed to ensuring the safety and protection of your personal data (BVDLCN) in accordance with Vietnamese law.

This provision of protection and processing of personal data includes, but is not limited to, the following:

  • Collect your personal data.

  • The type of personal data to be processed.

  • Purpose of processing your personal data

  • Organizations and individuals are subject to data processing.

  • Rights and obligations of customers

  • Data processing time

  • Contact information for processing your personal data.

Regulations on protection and handling of personal data are posted on the HEV Portal ( and/or other means of communication that HEV deems appropriate. Please click here for details.

In case you have any comments or questions regarding the protection and handling of personal data, please contact HEV using the information below:

Hitachi Elevator Vietnam Co., Ltd

Floor 12, Lim III Tower Building, No. 29A Nguyen Dinh Chieu Street, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam

Telephone (84-28) 3824 4924

We would like to note that: In case HEV is not agreed by Customer to allow processing of Customer's personal data, HEV's responsibility to exercise rights and obligations may be limited, then HEV may consider and decide on not continuing to provide HEV's products and services to Customer.

Customers, please support information about this Personal Data Protection and Processing Regulation to other individuals in the Contract (if any).